Frequently Asked Questions

All India orders ship within 24 hours of placement and arrive in 3–7 working days. You'll get a tracking link over WhatsApp once your order leaves our warehouse.

Not yet — we currently ship only within India. International shipping is on our roadmap for 2026.

Yes, all orders above ₹1999 ship free. Orders below that carry a flat ₹99 shipping fee.

We offer exchanges on unused products with original tags and packaging. To arrange an exchange, contact our team. We do not offer returns or refunds.

WhatsApp us on +91 91350 30303 with your order ID and a photo of the item. Our team will arrange your exchange within 24–48 hours.

Exchanges are arranged within 7–10 working days of us receiving the item.

Our products are made up of 100% genuine leather and Vegan leather.

Wipe with a soft dry cloth. Avoid direct sunlight for long periods and store in the dust bag when not in use. Do not machine wash.

Yes — every Calvium bag is covered by a 6-month manufacturing defect warranty. This does not cover normal wear or misuse.

UPI, all major credit/debit cards, net banking, and cash on delivery (COD) across India. Prepaid orders get an additional 5% off at checkout.

You can cancel or modify your order within 2 hours of placement. WhatsApp +91 91350 30303 with your order ID and we'll take care of it.

You'll receive a tracking link on WhatsApp once your order ships. You can also track it from your account page.

Every bag is designed and hand-finished in our workshop in Ghatkopar, Mumbai. We work with a small team of skilled artisans.

Yes — Calvium is 100% vegan. We use plant-based and synthetic materials that mimic the feel of leather without any animal-derived components.